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Public Grievances - Govt. of India

Can you imagine this happening in INDIA ?
Government of India has an online Grievance forum at
http://darpg-grievance.nic.in/

The government wants people to use this tool to highlight the problems they faced while dealing with Government officials or departments like Passport Office, Electricity board, BSNL/MTNL, Railways etc etc.

I know many people will say that these things don't work in India , but this actually works as one of our colleague in CSC found. The guy I'm talking about lives in Faridabad . Couple of months back, the Faridabad Municipal Corporation laid new roads in his area and the residents were very happy about it. But 2 weeks later, BSNL dugged up the newly laid roads to install new cables which annoyed all the residents including this guy. But it was only this guy who used the above listed grievance forum to highlight his concern. And to his surprise, BSNL and Municipal Corporation of faridabad was served a show cause notice and the guy received a copy of the notice in one week. Government has asked the MC and BSNL about the goof up as its clear that both the government departments were not in sync at all.

So use this grievance forum and educate others who don't know about this facility.

This way we can at least raise our concerns instead of just talking about the ' System ' in India . Invite your friends to contribute for many such happenings.

Replies:

0 points

public grievences cell in india

Hi,
Even I had some great experience from ministry of labour, Employees provident fund division.
I had submitted my PF withdrawal form in EPF office Peenya - Bangalore after resigning from my company. But even 3 months after my submission ,the pf was not released.when enquired I found that they released my PF but my bank account number was wrongly entered in the payment cheque and it got rejected from my bank.
While submitting the PF withdrawal claim, we are asked to keep a cancelled bank cheque as account number proof. In my case, even after keeping a cancelled cheque with my application, the PF employees did clerical mistake that resulted in a/c number mismatch on payment cheque.

When asked about the issue , I got the plain reply from them that No matter who has done the mistake, I have to resubmit my claims once again for getting the PF released.

I got the E mail ID of Bangalore Regional PF office and Public grievences Cell under ministry of Labour. I sent one mail to both IDs showing the details of my grievence.
I was really surpriced to receive a mail from EPFO - Bangalore , fifteen days later that they have enquired about the issue and released my PF.
Now I really understood that our goverment system is not so irresponsible or corrupt as the majority says.

Jai hind

Sandeep

0 points

Mail IDs of EPFO

Hi Sandeep,

Can you pls share the E mail ID of Bangalore Regional PF office and Public grievences Cell under ministry of Labour. I too have a similar issue with them like this.

regards,

Balaji

0 points

Require E mail ID of Bangalore Regional PF office & Pub. gr.cell

Hi Sandeep,

Can you pls share the E mail ID of Bangalore Regional PF office and Public grievences Cell under ministry of Labour. I too have a similar issue with them like this.

Regards,
R.Manivannan

0 points

Railway Coach attender extracting money form passengers – Reg.

Res. Sir,

Sub: Railway Coach attender extracting money form passengers – Reg.

Ref: PNR Ticket No.416-1213978

I bring the following facts to your kind attention for prompt and remedial actions.

On 9th April 2008 I, along with other members of my family started our journey to H. Nizamudin by train No. 2641 Thirukural Exp. from Kovilpatti.. We traveled in Coach No. B1(Third A/C) and our ticket No. was PNR 416-1213978 . On boarding the train we were provided with Pillows, woolen blankets and white bed sheets.

A couple of hours before the arrival of train at H.Nizamudin station we were all put in an acutely embarrassing situation when the Coach attender who spoke only Hindi demanded that we pay Rs 400/- for two of the bed sheet allegedly missing. We place our entire luggages before him with the request to thoroughly check our belongings. But his intension only seemed to be to receive money from us. The similar tactics were used with other co-passengers who, unable to stand the insult, paid him a big amount in order to silence him.

But we were kept under intense pressure till we reach H.Nizamudine Railway station. My sons who had come to receive us intervened and talked to the attender to take up the matter to railway superintend, whereupon the attender sneaked away without disclosing his name though we asked for it.

This kind of tricks, we were told, is regularly played on the gullible passengers from the south for extracting money from them.

For any further enquiry please contact me at my address

Rm.S.Krishnamoorthy
21-Railway Feeder Road,
Kadambur.
TamilNadu
Pin-628714

My telephone number 09360095172 , 04632-246207

We request the authorities concerned to stop this evil practice and take remedial measures immediately.

Thanking you,

Yours faithfully

Rm.S.Krishnamoorthy.

Date: 20-April-2008

0 points

Settlement of Claim (PF A/c No. WB/5033/119)

WB/5033/119

I had submitted duly filled-in PF withdrawal form Nos. 19 & 10C in EPF office Salt Lake, Kolkata on 10.12.2007, after resigning from my company for settlement of claim against the above A/c No. But even after 5 and half months of my submission, the pf is not yet released for reasons unknown to me. I have also requested CPFC, Delhi to look into the matter.

As I am going through a financial crunch, your kind intervention may speed up the process.

0 points

PF amount not received till

CEPFO/E/2008/02923

The above is the code I received earlier and still now my provident amount is not received.
Once again I give the particulars.
Name : Joseph Antony
Employer : Ashoka Trust for Research in Ecology and environment ( ATREE), Hebbal, Bangalore.
My PF code : KN/ BN/ 24685/196.

I submitted my application on July 1st, 2008 at Bangalore PF office and I have not heard from the office and my amount is not credited in my bank account. Kindly make necesary arrangements to pay my PF amount back.

Joseph Antony
Research Associate
Department of Gandhian Thought and Peace Science
Dindugal.

0 points

EPF

Action History of CEPFO/E/2008/02923

--------------------------------------------------------------------------------
Action Srno. Action Taken Date Of Action Remarks Taken up with
1 RECEIVED THE GRIEVANCE 04/09/2008
2 TAKEN UP WITH SUBORDINATE ORGANISATION 12/09/2008 Action taken by
Employees Provident Fund Organisation (Head Office) EPFO, Regional Office, Bangalore
3 EXAMINED AT OUR LEVEL 17/11/2008 Action taken by
EPFO, Regional Office, Bangalore
4 CASE REPORT SENT AND DISPOSED LOCALLY 24/11/2008 Case Report no. 1
Action taken by EPFO, Regional Office, Bangalore
5 REPORT/ REPLY RECVD.FROM SUB. ORGN. 24/11/2008 Report No.1 Reviewed by Employees Provident Fund Organisation (Head Office)
6 CASE DISPOSED OFF 24/11/2008 Claim returned to the employer on 29-09-2008 as Form No. 3A for 2006-07 was not submitted.

0 points

EPF Claim not received in 50 days

Hi

I submited form 19 to claim my epf on 18/05/2009 . After the completion of 30 days when I did not receive my fund . I lodged my grivance on a public grievance portal on 18/06/2009 .

It is approx 20 days have passed since I lodged my grievance but the status is showing the same on its website ie received the grievance .

Ramesh Verma EPF account no 18201/68

0 points

Today it is approx approx 45

Today it is approx approx 45 days since i lodged my grievance but the status shown on the website is same as earlier .

0 points

90 days elapsed epf amount not cleared!!

Dear Sir ,
This is just to let you know all that it is now 90 days since I submitted form 19 for the withdrawal of the Epf fund but the same has not yet been credited in our account so far .

Regds

Ramesh

0 points

Sir , Now more than 100

Sir ,

Now more than 100 days have passed since I submitted form 19 to claim epf but the same has not yet been settled .

Secondly it is more than 60 days since I submitted my grievance but the same has not yet been redressed .

Ramesh Verma

0 points

Public portal claim has not been redressed even after 80 days

Dear Sir ,

I submitted my grievance for the settlement of my EPF claim on 18/06/2009 using website www.pgportal.gov.in . It is approx more than 80 days but it has neither been settled nor the claim amount has been received to me . Right now I have checked my status online which is self explanatory from below :
Action Status Details

--------------------------------------------------------------------------------
Registration No : CEPFO/E/2009/07552
Name : ramesh verma
Received by : Employees Provident Fund Organisation (Head Office)
Under Process with : EPFO SUB REGIONAL OFFICE VARANASI
Address : Dildesh Singh
: REGIONAL P F COMMISSIONER
: Ashok Vihar, Phase-I
: Panch Kosi Road, Paharia
: Varanasi
Tel : 05422585738
email : epf0542@indiatimes.com
Date of Action : 07/09/2009
Home

0 points

120 days passed PF amount not credited

Today it is going to be completed 120 days since I submitted form 19 but no result has com out so far notwithstanding the written complaint to the EPF commissioner Varanasi for 03 times .

This is how Indian Govt System work !!!!!!!

Regds

Ramesh

0 points

Thanks to India Govt Grievance Portal

Hi !!

I wholeheartedly thank to India Government Grievance Portal . The PF amount got credited in my account after 150 days .

Thanks a lot again .

Regds

Ramesh

0 points

Receiving PF Fund

Dear Sir,
I had submitted duly filled-in PF withdrawal form in EPF office on 11.10.2008, after resigning from my company for settlement of claim against the above A/c No. But even after 2 months of my submission, the pf is not yet released for reasons unknown to me. I have also requested CPFC

Thankx & regards,
Kumar.R.K

0 points

email id of pf office bangalore

Dear friend,

If you have email id of pf office of bangalore pls send my email id

thanks,
Nilesh Joshi
9009246438

0 points

For justics

To,
Respected Mr. OR Mrs "UNKNOWN"

subject: About the Justcis.

i m attaching a file with it, PLS SEE IT AND FULFILL MY HOPE.

THANKYOU !

" THE REQUEST IT IS IN HINDI FONT NAME IS ' KURTI 010 ' "

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egksn;]
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;fn bl izkFkZuk ij dksbZ dk;Zokgh u dh x;h rks dkfryksa ds gksalys lnk ds fy;s cqyUn jgsaxs vkSj lekt esa bl rjg dh ?kVuk,W vke gks tk,saxhA

0 points

Please help me regarding the PF withdrawl

Hi,

I have worked for one of the MNC Level5 Company named as "Accenture Services PVT LTD", Bangalore. My Company have submitted my PF related Documents to PF Office,Mumbai for last 6 months back. But till now I haven't get my PF amount. Can you please some one help on this issue? Please find all my details as shown below---------->

PF A/c No. : MH/BAN/45665/62716
GROUP NO. 53

Thanks,
~chandra.

0 points

Help me to get my PF withdrawl

This is my information:
PF number:
PF no.KN/24806/120
Name:
Raj Kumar Singh Parihar
Employer:
Microchip Technology, JP Nagar - Bangalore
Employment:
12th June 2006 -- 18th Feb 2008

My company told that it takes 3 months to get the amount credited. However, it has taken more than 5 months and still there is nothing I heard.

Please look into the matter and do the needful.

Thanks,
Raj Kumar Parihar
Phone: 585-752-1706

0 points

Complaint against traffic police in bangalore city

Dear sir,
This letter has to reference against complaint traffic police in bangalore city, where they are stopping two wheeler vehicles in any place & asked for vehicle documents. Suppose, a vehicle owner is not able to produce the documents, they will start harrasing that person mentally even physically & asking for bribe to settle it. so, kindly suggest for action against these govt. officials.

0 points

PF Withdrawal - EPFO office Malad / Kandivali

Hi, this is Poornima, i had resigned from my earlier office on 17th March 08 and my office had submitted my documents on 8th July 2008 to the PF Office, Kandivali(W), Mumbai. Till date i haven't received my PF claim. I have also lodged my grievance, my PF no. is MH/94211/186. My grievance no. is CEPFO/E/2008/05473. I hope this comes through at the earliest.

Thanks

Poornima

0 points

PF Transfer not done since 7 months

The Regional Provident Fund Commissioner Office
Sector no – 3, Plot No- 222,
Charkop Market, Charkop Poaiser Road,
Charkop, Kandivali (W),
Mumbai - 400 067

Dear Sir/ Madam,

Name :-Sagar Manhar Shah

PF Number:-MH/18629/1621.

I had couriered following listed documents via my previous company to have PF amount transferred to my new company (Capgemini Consulting India Pvt. Ltd). I have tried to call by phone (022-28695275) as well to do follow up with officers, but either call is not attended or it gets busy.

Following documents were dispatched from my Previous Company & received by EPF office on 27Jun, 2008.
Form 13, 3A, 5& 10, NSSN

My Previous comany name and address is below.
SYSTIME COMPUTERS PVT LTD.
Global Delivery Centre
155, Millennium Business Park, Mahape
Navi Mumbai 400701
Phone: +91 (22) 2778 3100
Fax: +91 (22) 2778 2291

0 points

Not Opening PPF A/c At SBI Sector-2,Noida (U.P.)

I visited on 14.2.2009 to State Bank of India,Branch Sec-2,Noida for opening new PPF A/c but Mr.Saket Anand,bank's employee dealing in PPF A/c work, refused to open the same and used ugly words.
It seems these type of employees are harrasing people not to invest in Central Govt. Schemes.

S K ARORA
A-120/B,Sector-27
Noida Distt.G.B.Nagar
Mob No 9810173640

0 points

PF not received

Hi,

I have submitted my PF in my office in August 2008 and receive a confirmation from their side on 25 Dec 2008 that My PF has already been submitted in the banglore PF office.

But Till date PF has not been Credited in My A/c. Plz look into the matter.. My Details Are:

Name: Atif Ali Sayyed
Employer: Mphasis An EDS Company (Noida, UP)
PF: KN/25075/34782

Reply and Solve the matter ASAP. I would be highly obliged.

Regards,

Atif Ali Sayyed
+91-9910111769

0 points

COMPLAINT FOE WITHDRAWL AGAINST EMPLOYEE PROVIDENT FUND OFFICE

Dear Sir,

This is for your kind information that ,I left Mobisoc technologies on 19/JUN/08 and thus the Pf withdrawing forms (Form 10 c and Form 19) have been deposited at Nehru Place office by my company ,the receipt numbers are as follows : 28782315,28782316 on 6/11/2008 ,these detaiils are available in http://www.epfindia.co.in in the know your claim link .
But after calling the number 011-26213189 (P.R.O) ,they are telling me that my papers have not been receieved by them .
My PF Number provided by my company is DL/934863/48.

I have put up a mail in epfindia website and the number is as follows : "Registration No. DARPG/E/2009/03569 for greivences against this mail "

Please provide me or show me a way as how could I get my PF money back.
I am from a middle class family kindly help me in these matter.
.
Thanks and Regards
Prosenjit Pramanick

0 points

SETTELMENT FROM SES TECHNOLOGIES LTD.

as fallows my concern abt SES TEchnologies as they just thron every old employee from company and now not clearing there dues even after 8 month as they are showing they are power full and they use any thing to against any employ as said by one of the owner MR Tony GUPTA as he is having history of doning same

please go thur the below case as labor court also not accepting this let me know how to claim my dues from them
My name is Sanjay Sadana and I have been Working since last four years with SES Technologies. I had Joined SES Technologies on September 2004 and have held various positions from Sales Executive last held post was as Product Manager.

I was asked to leave the organization on 1stjuly 2008 due to organizational changes and was asked to resign and leave within weeks by Mr. Jacques Roux (he had recently joined as director Procurements. Currently Mr. Jacques is CEO of SES Technologies).It WAS Promised that all my dues would be released by the same end.

I have been now following with SES Technologies since last more than 9 months without any solution they have been just giving excuses for not paying the dues. Off late the company has even stopped responding to my e-mails also

Payments against following heads are due from SES side towards me

1. One month’s salary
2. Leave encashment for 60 days pending
3. Medical and LTC for last working years
4. NOT signing the PF form

I request you to intervene and help me recover the money from SES Technologies

0 points

transfer of Provident Fund

It has been informed by Employees Provident Fund Organisation , Raipur Chhatisgarh that my Provident Fund account no. CG/17054/86 of Monnet Power Ltd, Mandir Hasaud Raipur was transferred to Regional Provident Fund Commissioner New Delhi in PF account No.DL/19846/127 of Monnet Ispat Ltd Mohta Building III- Floor , 4 Bhikaji Cama Place New Delhi-110066 vide letter no.20611459/cash/20062007/RAI01/ 257/12001/ R.L dated 31.08.06
Transfer has been made through Cheque No. 85684 dated 31.08.06 amounting to Rs 60074/ ( Rupees sixty thousand seventy four only ) drawn on State Bank of India ,Main Branch , Raipur.
On going through the statement of Provident Fund for the year 2007-08 it has been observed that the balance is not yet transferred in my PF account
You are requested to kindly look into the matter and instruct the concerned person to transfer the amount of Rs.60074/ to my PF accounts No .DL/19846/127 and inform the undersigned at below mentioned address.
Thanking You
Yours Faithfully

(Devesh Panwar)
PF A/c No DL/19846/127
187/6 Street No.7
Than Singh Nagar, Anand Parbat
New Delhi-110005

0 points

PF NOT RECIVED FROM 08 MONTHS

From
Manoj Tiwari
PF A/C NO- MH/41927/379
Cell No- 09833513636

To
RPFC
Mumbai.

Sub- Unsatisfactory Services by Group-49-KVL & Payment pending from 15.07.08

Dear Sir,

My PF Withdrawal form is submitted to your office on 15.07.2008 &
Till today 24.03.2009 I had not received any letter or payment from
Group 49- Kandivali PF Office.
Now Eight (08) months passed but no response from your office.

Waiting for prompt & positive reply in writing.

Thanking you
Yours Faithfully

Manoj Tiwari

Correspondence Address
A/301, SAI PRASAD,
OPP GOLDEN NEST, NEXT TO HOTEL SAGAR SANGAM
MIRA BHAYANDER ROAD,
BHAYANDER EAST
THANE-401107
Cell- 09833513636

C.C to
1) The Commissioner
2) Mr. P.M. Methu

Regards
MANOJ TIWARI
09833513636

0 points

Need Your Help To get the P.F

Dear Sir/Mam,

I am Rajeev Kumar. My P.F account No is WB/CA/48046/1704. I was working the Spencer's Retail Ltd. from Jan-2007 to March-2008.
I applied for My P.F last one year but i cann't received my P.F amount. I need this money due to my family problem.
I am many time asking about this but they can't give me the status.
Kindly look in this matter and resolved the problem as soon as possible.
Kindly do the needful.

I am waiting for your kind revert.

Best regards
Rajeev Kumar
+91-9958515535

0 points

Provident Fund & FPF

My name is R.Jayaraman. My PF A/c. No is MH/96533/318
I retired on 07/04/2006. Even after almost 3 years I have yet to receive PF & FPF settlement. The PF commissioners office is at Vashi New Mumbai. Kindly help me in getting my dues.
Please reply to my mail ID.
Thank you

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