My employer is considering using SugarCRM. For the past few weeks we have been testing SugarCRM. There is an implementation of SugarCRM, and I started making notes of the differences between XRMS & SugarCRM. For my use as a professional salesperson who makes lots of dials a day, I greatly prefer XRMS. For other uses, someone may prefer SugarCRM. Below are some of the initial differences.