Public Grievances - Govt. Of India
Shilpa • onInformation 11 years ago • 2 min read

Can you imagine this happening in INDIA ? Government of India has an online Grievance forum at http://darpg-grievance.nic.in/

The government wants people to use this tool to highlight the problems they faced while dealing with Government officials or departments like Passport Office, Electricity board, BSNL/MTNL, Railways etc etc.

I know many people will say that these things don't work in India , but this actually works as one of our colleague in CSC found. The guy I'm talking about lives in Faridabad . Couple of months back, the Faridabad Municipal Corporation laid new roads in his area and the residents were very happy about it. But 2 weeks later, BSNL dugged up the newly laid roads to install new cables which annoyed all the residents including this guy. But it was only this guy who used the above listed grievance forum to highlight his concern. And to his surprise, BSNL and Municipal Corporation of faridabad was served a show cause notice and the guy received a copy of the notice in one week. Government has asked the MC and BSNL about the goof up as its clear that both the government departments were not in sync at all.

So use this grievance forum and educate others who don't know about this facility.

This way we can at least raise our concerns instead of just talking about the ' System ' in India . Invite your friends to contribute for many such happenings.

India
Mumbai
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Wife

Responses

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  • Guest 8 years ago

    Hi,

    This is not only in Mumbai , Even In Bangalore we have these problems, Mainly in Telecom Industries Where the P.F Of both the Employee's contribution and Employer's contribution are deducted from the Employee and They are not paid to the P.F Account. I ahve left a telcom firm on March 26,2009 but till date I could not get my PF Amount. The reason being the company has not Credited the P.F Amount . I wish if the Govt of India and Provident Fund office takes this seriously and the Licence of the Companies cancelled. Jai Hind